Privacy Policy

Xackridge may collect personal information voluntarily provided by users, including but not limited to name, mobile number, email address, city or location preference, budget range, property requirements, and any additional information shared through enquiry forms, calls, messages, emails, site‑visit requests, or other interactions, strictly for legitimate business purposes related to real estate services.

In addition to voluntarily provided information, Xackridge may automatically collect certain technical, usage, and log data such as IP address, browser type, device identifiers, operating system, access time, pages visited, navigation patterns, and referral sources, solely for purposes of analytics, system administration, security monitoring, fraud prevention, and performance optimisation.

Xackridge does not knowingly collect personal data from minors, and any information inadvertently collected from individuals legally incapable of providing consent shall be deleted upon discovery, subject to applicable legal obligations.

All information collected by Xackridge is used only for lawful purposes including responding to user enquiries, facilitating property discovery, coordinating site visits, connecting users with developers, promoters, sellers, landlords, tenants, or other relevant stakeholders, sharing project‑related updates, improving service quality, maintaining internal records, and complying with legal, regulatory, or contractual obligations.

Xackridge expressly clarifies that it acts as an intermediary, facilitator, or channel partner in real estate transactions and does not provide guarantees, warranties, representations, or assurances regarding pricing, availability, allotment, approvals, completion timelines, or outcomes, and the collection of personal data does not create any fiduciary, agency, or advisory relationship unless expressly agreed in writing.

User information may be shared strictly on a need‑to‑know basis with real estate developers, promoters, channel partners, consultants, service providers, CRM vendors, hosting providers, analytics partners, or governmental and regulatory authorities where such disclosure is necessary for service delivery, transaction facilitation, legal compliance, or protection of legal rights.

Xackridge does not sell, trade, or commercially exploit personal data as an independent business activity and does not authorise unauthorised third‑party use of personal data beyond the scope expressly contemplated under this Privacy Policy.

All third parties with whom information is shared are required, to the extent practicable, to maintain confidentiality and adopt reasonable data protection measures; however, Xackridge shall not be responsible for independent acts, omissions, breaches, or representations of such third parties beyond its reasonable control.

Xackridge adopts reasonable administrative, technical, and organisational security practices and procedures to safeguard personal information against unauthorised access, misuse, alteration, destruction, or disclosure, including restricted access, internal controls, and contractual safeguards, in line with industry standards and applicable law.

Notwithstanding such safeguards, users acknowledge that no electronic transmission, storage system, or digital platform is completely secure, and Xackridge shall not be liable for data breaches, cyber‑attacks, or unauthorised access caused by factors beyond its reasonable control.

The Xackridge website may use cookies, pixels, or similar tracking technologies to enhance user experience, analyse traffic patterns, measure engagement, and improve content relevance, and users may control or disable cookies through browser settings, subject to the understanding that certain website features may be affected.

Personal data is retained only for as long as is reasonably necessary to fulfil the purposes for which it was collected or as required under applicable laws, regulations, accounting standards, dispute resolution processes, or enforcement of contractual or legal rights.

Subject to applicable law, users may request access to their personal data, seek correction of inaccuracies, withdraw consent for future communications, or request deletion of information, provided that Xackridge may lawfully retain such data where retention is mandatory or necessary for legitimate purposes.

The website may contain links to third‑party websites or platforms, and Xackridge does not control, endorse, or assume responsibility for the privacy practices, content, security, or policies of such external websites, and user interaction with third parties is at the user's own risk.

Xackridge shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of the collection, use, disclosure, or protection of personal data, including reliance on third‑party representations or technological failures beyond reasonable control.

Xackridge reserves the absolute right to amend, modify, update, or revise this Privacy Policy at any time without prior notice, and continued use of the website or services after such changes shall constitute deemed acceptance of the revised Privacy Policy.

Any questions, concerns, grievances, or requests relating to this Privacy Policy or personal data may be addressed to Xackridge through its officially notified contact details, and this Privacy Policy shall be governed by and construed in accordance with the laws of India, subject to jurisdiction as specified in the Terms and Conditions.